We're Here to Help – Client Complaint Contact Form

At Royal Chicken and Coffee, our goal is to provide you with the best dining experience possible. If something goes wrong with your order, we want to hear about it so we can make it right for you.

How to Report a Problem

If you’ve encountered any issues—whether it’s a missing item, a damaged package, or an incorrect order—we’ve made it easy for you to let us know. Here’s how:

Submit Your Complaint Using Our Online Form:

Simply fill out our Complaint Contact Form with your order details and a brief description of the issue. It’s quick and easy to do.

Provide Supporting Photos (If Needed):

If the issue involves damaged items or packaging, please upload a clear photo to help us understand the situation and resolve it faster.

Quick Help via WhatsApp:

For an even faster resolution, you can contact us on WhatsApp at +256 703 663394. Our team will assist you promptly and ensure your complaint is handled efficiently.

What Happens Next?

Once we receive your complaint, we’ll quickly assess the situation and provide a solution. We’ll either send you a replacement or resolve the issue in a way that meets your satisfaction.

Your feedback is invaluable to us, and we’re always striving to improve. Thank you for helping us serve you better.